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ECMSI

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Trusted IT Services in Northeast Ohio

From proactive monitoring to fast help desk support, ECMSI provides secure IT services built for growing organizations.

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We are more than a managed service provider.

We are a true business partner .

 
We provide IT services and cybersecurity support that make daily operations easier for real people across Struthers, Akron-Canton , Cleveland, Warren, Western PA, and the surrounding areas. 

Since 1999, ECMSI has been helping local organizations across a wide range of industries work through technology challenges.

ECMSI is employee owned, meaning the people you work with are also invested in the company and the service we provide.

This reflects the way we have always operated; with accountability, care, and a real investment in doing the work right.

We have grown by staying local, earning trust, and being there when support is needed most.

25+ Years In Business

Established IT provider in Northeast Ohio

100+ Local Partners

A trusted partner in business IT

97% Customer Satisfaction Rating

Driven by our core values

250+ Years of IT Experience

Expertise in IT support and cybersecurity

4 Minute Average Hold Time

Resolving your issue in 29 minutes or less

Learn More About our IT services
All IT Services

Managed IT

Team of experts to monitor and maintain your network.

Cybersecurity

Local team dedicated to keep your network secure.

Compliance As a Service

Stay audit-ready with our compliance experts.

Co Managed IT

Share responsibilities and knowledge with a team of IT professionals.

Partner Testimonials

“ECMSI has had a measurable positive impact on Starr MFG’s IT needs. In approximately 5 years of being a client, Starr has not suffered any security incursions, or loss of data. The managed services have taken a large burden off of the internal staff at Starr, allowing us to focus on our core business. The ECMSI team has been great to work with across the board.”
Starr Manufacturing
"Unbelievable staff that get the job done! ECMSI has enhanced our business with their commitment to understand us and our technology needs. Never have we been so satisfied with their computer solutions that we now have ECMSI handle our phones. With their recommendation we purchased a new phone system (from ECMSI) that enables our business to reach new communication levels. I need to mention, the integrity and service is outstanding! ECMSI has saved us money and worries about our IT & communications."
Raphael's School of Beauty
“It’s so important to us to have a partner that has the same core values and has the same empathy and the same approach that we have and that customer service and client focus is our number on priority. A big part of our strategic plan is increasing our innovation of our services and along with that comes an increase in technology. Our partnership with ECMSI is vital in making all of those pieces come together.”
Easterseals of Mahoning, Trumbull, & Columbiana Counties

Let's Talk About Your IT

No obligations. No sales script.
Just an honest conversation about your IT needs.

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Network Health Assessment

A member of ECMSI will reach out to coordinate your free Network Health Assessment.